Decisions

When we decide to take path A or B, we put our thinking and judgment into practice. Those choices reveal priorities, clarify tradeoffs, set precedents, and teach people what the organization actually values.

Making a decision requires understanding the situation, weighing the options and risks, and explaining the tradeoff. Speed and being right about your own part of the problem matter, but so does considering how the decision affects everyone else and what they will learn from it.

Decisions As Signals

People use today's decision to anticipate what will happen next time.

Roles And Decision Rights

Strong opinions do not tell a team who owns the call. When roles are unclear, teams can receive conflicting direction or have no clear next step.

Hidden Costs And Tolerated Problems

Leaving a problem alone is also a decision, even when nobody formally makes it. The team keeps paying the cost of working around it.

Choosing What Gets Our Time

New requests compete with work we already believe matters. Deciding what gets time means deciding what can wait.

Deciding What To Leave Out

Building something successfully does not mean it belongs in the finished product.